Q&A

  1. Register on VNDT by email
    1. Please access the VNDT application and click [Register].
    2. On the registration page, please enter your email address, create a password for your account, and enter the Referral ID (if any). Then, read and agree to the Terms of VNDT Service and click [Register].

      Note: Your password should contain at least 8 characters and must be a combination of numbers and letters.
      If you’ve been referred to register on VNDT, make sure to fill in the correct Referral ID here.

    3. Please complete the Security Verification.
    4. The system will send a verification code to your email. Please enter the verification code within 30 minutes. If you can’t find the email in your inbox, please check your other mail folders as well, or click [Resend Email] to resend. Lưu ý : For user account security, the user is recommended to always use 2FA two-factor authentication after the first login. The authentication code needs to be saved and secures for the next logins.
    5. Please login your account which you just created and click [Login]
  2. Register on VNDT by phone number
    1. Please access the VNDT application and click [Register].
    2. On the registration page, please enter your phone number, create a password for your account, and enter the Referral ID (if any). Then, read and agree to the Terms of VNDT Service and click [Register].

      Note: Your password should contain at least 8 characters and must be a combination of numbers and letters.
      If you’ve been referred to register on VNDT, make sure to fill in the correct Referral ID here.

    3. Please complete the Security Verification
    4. The system will send a verification code to your phone number. Please enter the verification code within 30 minutes, please check as well, or click [Resend Email] to resend.
    5. Please login your account which you just created and click [Login].

      Note: For user account security, the user is recommended to always use 2FA two-factor authentication after the first login. The authentication code needs to be saved and be secured for the next logins.

  1. Login with email
    1. Please access VNDT application, enter your email, password and click [Login]
    2. Please complete the Security Verification
    3. In case you have 2FA enabled, the system will pass 2FA authentication before completing the login. Please choose 1 of 2 methods, then enter the code and press [Submit] to complete the login.

      Note:
      In case you choose Google Auth, please access Authenticator to get the code. Conversely, if you choose SMS Auth, the system will send a code via call. Please answer the phone to receive the code, then enter the code in the box as shown above

  2. Login with phone number
    1. Please access VNDT application, enter your phone number, password then click [Login]
    2. Please complete the Security Verification
    3. In case you have 2FA enabled, the system will pass 2FA authentication before completing the login. Please choose 1 of 2 methods, then enter the code and press [Submit] to complete the login.
      Note: In case you choose Google Auth, please access Authenticator to get the code. Conversely, if you choose SMS Auth, the system will send a code via call. Please answer the phone to receive the code, then enter the code in the box as shown above

  1. SMS Authentication
    1. Please login to your account on VNDT, click [Account] then click [Security]
    2. On the security page, please click [SMS Authentication]
    3. Please enter your phone number and click [Send] to get the code. Then enter the code in the SMS authenticator code section and click [Enable]

      Note: The system will send a verification code to your phone number through the call. The time to receive the code is 60 seconds, please answer the phone to receive the code in time

  2. Google Authentication
    1. Please login to your account on VNDT, click [Account] then click [Security]
    2. On the security page, please click [Google Authentication]
    3. In case, you haven’t downloaded the Google Authentication, please click [Download] to be redirected to the download link
    4. On the Enable Google Auth page, please press turn on
    5. Please open the Google Authenticator app, click the【+】symbol. Then scan the QR Code using your mobile camera or you can manually enter the 16-digit key provided.

      Note: Make sure to save the 16-digit key. You can use it later to rebind your account in case you lose access to your previous Google Authenticator.

    6. Return to the Google Authenticator page on VNDT application, please enter your password and verification code from Google Authentication then click [Enable 2FA]
  3. Disable SMS Authentication
    1. Please login to your account on VNDT, click [Account] then click [Security]
    2. On the security page, please click [SMS Authentication]
    3. On the Disable SMS Authenticator page , at Phone Number section click [Send] to get code. After having the code, please enter the code you just received and enter the password then press [Submit] to proceed to disable. Note: The system will send a verification code to your phone number through the call. The time to receive the code is 60 seconds, please answer the phone to receive the code in time
  4. Disable Google Authenticator
    1. Please log in to your account on VNDT, click [Account] then click [Security]
    2. On Security page, please click [Google Authenticator]
    3. Please click off on the Enable Google Auth page
    4. You should read the prompt carefully then click [I'm sure. Disable]
    5. Please enter the password and Google Authenticator code saved at Authenticator then click [Disable Google Authenticator] to disable
  5. PIN Setting on VNDT
    1. Please log in to your account on VNDT, click [Account] then click [Security]
    2. On the Security page, please click [PIN Setting]
    3. Please click turn on at the PIN Setting page
    4. Please enter new PIN
    5. Please retype new PIN
    6. On the security verification, click [Send] to get account verification code. Then enter account verification code and your passworld and click [Submit]

      Note: Emails may be sent to the 'Spam' section (Spam, Advertising) please check the above mailboxes

  6. Change Password on VNDT
    1. Please log in to your account on VNDT, click [Account] then click [Security]
    2. On Security page, please click [Change Passwword]
    3. On the Reset Password, please enter current password and new passworld in the corresponding boxes. Then click [Update]

      Note: Your new password must also contain at least 8 characters and must be a combination of numbers and letters.

  1. Please log in to your account on VNDT, click [Account] then click [KYC]
  2. On the Identity Verification page, please fill in your personal information such as: Name, date of birth, address... then click [Continue] to move to the next step.
  3. First, please provide a picture of the front and back of one of the following documents: ID card, passport, driver's license…

    - Next, please provide a photo of your face and the front of one of your identification documents (ID card, driver's license, passport ...) along with a piece of paper you write ""VNDT"" + date , month, current year

    - After you have completed the required photos, click [Send]

    Note: The ID card must be at least 6 months before their expiration
    Photos must be clear, original, unedited, have color, fully display the required content
    Attached image size must be less than 10MB and more than 500KB

  4. After you complete the above steps press [OK] to complete the verification process. Identity verification will be verified by the system after 48 hours. If after 48 hours you are not verified, please contact the support team.

  1. Deposit
    1. Please log in to your account on VNDT, click [Wallet]
    2. On the Crypto wallet page, please click [Deposit]
    3. On the Deposit page, please choose crypto which you want to deposit
    4. After choosing crypto which you want to deposit, please save the wallet address or scan the QR code on the ERC20 or TRC20 platform. Then process to transaction

      Note: Deposit the correct coin/token corresponding to the wallet address. Non-corresponding coin/token will not be processed
      Enter your wallet address correctly, we will not be responsible in case you enter the wrong wallet address

  2. Buy
    1. Please log in to your account on VNDT, click [Wallet]
    2. On the Crypto wallet page, please click [Buy]
    3. On the Buy Crypto page, please choose Crypto which you want to buy
    4. After choosing the currency to buy. Please enter the amount you want to buy in the Amount box and click [Buy]
    5. Please enter PIN code
    6. Please choose one of the payment methods below to proceed with the transaction

  1. Withdraw
    1. Please log in to your account on VNDT, click [Wallet]
    2. On the Crypto wallet page, please click [Withdraw]
    3. On the Withdraw page, please choose crypto which you want to withdraw
    4. After choosing a crypto, please choose one of two platforms, then enter or scan the crypto wallet address and enter amount which you want to withdraw, then click [Withdraw].
    5. On the confirm page displays all the transaction information you just made including: Withdrawal amount, receiving wallet address, platform, fees and total amount received. Please click [Confirm] to move to the next step.
    6. On the Security Verification page, please [Send] to get account verification code. Then enter code and click [Submit].
    7. Please enter PIN code to complete the transaction
  2. Sell
    1. On the Crypto wallet page, please click [Sell]
    2. On the Sell Crypto page, please choose crypto which you want to sell
    3. Please enter the amount and choose an account which you want to sell, then click [Sell]
    4. On the confirm page displays all the transaction information you just made including: Sell amount, receiving address, fees and total amount received. Please click [Confirm] to move to the next step.
    5. Please enter PIN code to complete the transaction

  1. Please log in to your account on VNDT, click [Swap]
  2. On the swap page, please choose crypto and enter amount which you want to swap
  3. Please [Swap] to process the transaction
  4. On the confirm page displays all the transaction information you just made including: Swap amount, receiving wallet address, fees and total amount received. Please click [Confirm] to move to the next step.
  5. Please enter PIN code to complete the transaction.

  1. Please log in to your account on VNDT, click [Saving]
  2. On the Saving page, please choose crypto which you want to save.The system will display the timeline for your reference. Please select the appropriate timeline and click [Continue]
  3. After carefully reading the terms of savings of VNDT, please click 'agree' then click [Continue]
  4. Please enter mount which you want to save, then click [Continue] to move to the next step
  5. On the Confirm Saving page, please review the transaction information including: Term, interest rate, daily interest amount, the total amount received after the deposit period...If you agree with the above terms, click [Confirm]
  6. Please enter PIN code to complete the transaction

  1. Referral
    1. Please access your account on VNDT app, click [Account].
    2. On the Account page, please click [Referral] to see detailed information about the referral account.
    3. On the Referral page, you can see your referral code and information about the accounts you referred (active accounts).
  2. Reward
    1. Please access your account on VNDT app, click [Account]
    2. At the page account, please click [Reward] to see detailed information about the amount of the bonus you receive.
    3. On the rewards page, you will see the total amount of bonuses you have received including the bonus you received from New ID Bonus and the bonus you received from the account referral signup (Referral Bonus).
    4. To view the details of the bonus amount, please click [See Details]

      - New ID bonus: You will see information about the total amount that you received including the frozen amount and Release amount, release date information.

      - Referral Bonus: You can see the total number of accounts you have referred and the number of bonuses you own including frozen amount and release amount. For more details please click [Commission] to see the information of the amount received from each account or click [Release] to see the information of the time and amount of the release.

  1. Transaction fee benefits (bảng)

    - Withdrawal transaction fees: the rate calculated on the total value of your transaction.

    - Swap transaction fees: the rate calculated on your total converted value.

    Note: You must do KYC (Identity Verification) to enjoy the benefits of transaction fees

  2. Commission policy (bảng)

    - Referral Commission: when your downline registers an account and enters your referral code, you will receive a referral commission.

    - Commission on Swap Fees: when your downline makes the conversion, you will get a commission. The commission rate is calculated based on your downline's total conversion fee and according to your VIP level.

    - Commission on Crypto Loan fees: when your downline is due to pay interest, you will receive a commission. The commission rate is calculated based on the total interest paid by your downline and according to your VIP level.

    - Commission on withdrawal fees (Sell/Withdraw): when your downline makes a withdrawal, you will get a commission. The commission rate is calculated based on the total withdrawal fee of the downline and according to your VIP level.

    - You must do KYC (Identity Verification) to enjoy the benefits of transaction fees.

Maintain VIP level condition (bảng)

Note: The system will scan the balance every day, the VIP level will be calculated according to the existing balance in the account at the time of scanning. If you do not reach the minimum balance you will not be leveled up, the VIP level will be returned to the correct balance in the account.